Privacy Policy
Effective Date: 7/1/2025
Last Updated: 7/1/2025
Trinity Care Navigation (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, TCNavigator.com.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website. By using our site, you agree to the terms outlined below.
Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit a contact form
- Request a consultation or support
- Subscribe to updates or newsletters
This may include:
- Name
- Email address
- Phone number
- Employer or health plan details (if applicable)
- Any other information you provide voluntarily
We may also collect non-personal information such as browser type, IP address, and usage data to improve site functionality.
How We Use Your Information
We use the information we collect to:
- Provide services or support
- Respond to inquiries and communications
- Improve website functionality and user experience
- Send updates, communications, or alerts (if opted in)
- Maintain security and prevent misuse
Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information:
- With your consent
- With trusted partners or vendors who help us operate our website or deliver services (under confidentiality agreements)
- When required by law or legal process
Data Security
We implement industry-standard measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
Your Rights and Choices
You may:
- Request access to the personal data we hold about you
- Request corrections or updates to your information
- Opt-out of receiving communications from us
To exercise these rights, contact us at legal@tcnavigator.com or call (469) 828-7195.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” above. Continued use of the website signifies acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Email: legal@tcnavigator.com
Phone: (469) 828-7195
HIPAA Disclaimer
Health Insurance Portability and Accountability Act (HIPAA) Notice
Trinity Care Navigation is committed to protecting the privacy and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
Important Notice:
This website is intended to provide general information about our services and is not a platform for the transmission or storage of personal health information. We strongly advise users not to submit any medical, diagnostic, or treatment-related information through this site’s contact forms or other non-secure methods.
If you are a patient or member working with our team, all communications involving PHI will occur through secure, HIPAA-compliant channels as designated by Trinity Care Navigation. If you have questions regarding your health information, please contact us directly by phone or through our secure systems.
For more information on how we protect your data under HIPAA, please contact:
Email: legal@tcnavigator.com
Phone: (469) 828-7195